Mention légale

VALIDATION

By creating an account on La Ola Import, placing an order or using our services, documents, photos, texts, you accept these general conditions of sale in their entirety and certify that you are a professional with a VAT or siret number.

CONTACT

You can reach us by email at steph1169@gmail.com, we will answer you from Monday to Friday from 9am to 6pm, the average response time is a few hours except during closing days and hours.

OPENINGS CLOSINGS

This online store is accessible 24 hours a day, 7 days a week, excluding maance or system failurintene.

PRICE

European professionals outside France must provide an intra-community TA number when ordering for invoicing excluding VAT. The prices of our products are indicated in euros (including tax), they are excluding costs of participation in processing and shipping. Customers outside the European community are invoiced excluding VAT. Items are subject to French VAT which is 20% for the majority of products and 5.5% for reduced VAT items such as books. When ordering outside the European Union, VAT is not applied and certain taxes may be requested by various customs services in the country of destination. For more information on this subject, please contact the competent services of the country concerned. Customs taxes that may be requested by the customs service of the country of destination are independent of La Ola Import. All orders are payable in euros and prices may be modified at any time. The invoicing of the products is done on the basis of the prices applied at the time of the validation of your order.

ORDERED

By validating an order, you agree to pay for it. The products ordered remain the property of La Ola Import until full payment has been made.

La Ola Import reserves the right to cancel or refuse any order from a customer on a reason for disagreement with the conditions of sale, for non-professional proof, for non-payment or for any reason free to appreciation of La Ola Import.

In the event of products out of stock, a refund or a credit note is made. A replacement item or a hold for restocking may be offered.

If an order is registered by the customer and it is not paid within 15 days, La Ola Import may delete this order. If the customer wishes to maintain it, he may be charged for storage costs in the event that payment has not been fully received within 30 days from the date of validation of the order. After ordering the customer agrees to receive an email inviting him to give his opinion on his order.

Particularities of purchases to destinations outside Europe (including overseas)

The buyer of these destinations undertakes by placing an order to settle his customs obligations upon receipt of the package and not to refuse a package, the refusal of a package is a paying option of the post office for its destinations, the refusal of a package will be billed at €25 excl. VAT, which corresponds to the postage rate for this paid return/refusal service.